Where your competition is in Pennsylvania
The largest concentrations of restoration companies in our Pennsylvania data are in Philadelphia, Pittsburgh, Allentown, Harrisburg, Erie, Hanover, York and State College. Competition for the map pack is heaviest there, and so is the reward: the same review count that dominates a small town is invisible in Philadelphia.
The map pack in Pennsylvania
Google shows three businesses in the map pack for a search like "restoration company near me" in Philadelphia. In Pennsylvania the shops that hold those spots usually sit near the 90th percentile, 127 reviews, not the median. 13.9% of Pennsylvania restoration companies have passed 100 reviews; the other 86.1% are competing for whatever is left below the fold.
The website gap in Pennsylvania
Website presence in Pennsylvania: 89.0% of restoration companies link one, 11% do not. The national figure is 14.8% without. Google and the AI answer engines both use the site to confirm what you do and where, so a missing site costs more than the leads it would have produced on its own.
Hours and after-hours calls
80.7% of Pennsylvania restoration companies list themselves as open 24 hours. If you take after-hours calls, say so in your profile hours, because Google shows "Closed" in red on a profile that says it is closed. If you do not, list real hours and let missed-call text-back cover the gap, so the caller gets a reply instead of dialing the next name.
How Pennsylvania compares
Of the 50 states in our data, Pennsylvania ranks 11th for the number of restoration companies, 14th for median review count, and 24th for the share with no website. The review bar is higher than in most of the country, so plan on a steady review habit rather than a one-time push.
| State | Listed | Median reviews | No site |
|---|---|---|---|
| Pennsylvania | 409 | 26 | 11% |
| Connecticut | 156 | 18.5 | 9.6% |
| Maine | 38 | 13.5 | 10.5% |
| Massachusetts | 253 | 23 | 11.1% |
| New Hampshire | 51 | 22 | 3.9% |
| New Jersey | 445 | 23 | 10.6% |
| New York | 692 | 12 | 19.1% |
| Rhode Island | 48 | 22.5 | 20.8% |
| Vermont | 20 | 10 | 5% |
What to do first in Pennsylvania
- Set a review velocity. One review per job day, asked at the door, moves a 26-review shop past the Pennsylvania 75th percentile (66) within a year. The guides have the scripts.
- Finish the Google profile: primary category, every service you offer, real job photos, and hours that match reality. It is free and it is where Pennsylvania customers decide.
- Turn on missed-call text-back. Run the calculator with your own numbers to see what unanswered calls cost.
- Then, and only then, spend on ads. Pointed at a profile with 26 reviews and no website, ads pay for your competitor's education. Pointed at a finished profile, they work.
The full national picture, with percentiles, ratings and hours, is in the benchmark report. The method is on the about page.